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Payments
Girodiam.com accepts payments via wire transfer, personal check, cashier's check, or certified bank check.
If payment is made via certified bank check, personal check, money order or cashier's check, a delay in shipment totaling approximately 14 business days should be expected, since payment must be cleared before shipment of the diamonds. Personal checks and bank checks must be drawn on a U.S. bank. Personal checks must have the customer's name and address imprinted on the front of the check.
The fastest and cheapest payment method is via wire transfer. When paying by wire transfer, confirmation of receipt of funds by the bank must be forwarded to us.
Payment in full must be received before shipment of the item/s.
Please send personal and Cashier checks to:
Girodiam Ltd.
Bezalel 54
Ramat – Gan 52520
Israel
Karisma Diamonds & Jewelry Inc.
800 South Brookhurst St
Suite 3-B
Anaheim, Ca 92804-4301
USA
Please send wire/ transfers to:
Israel:
Israel Discount Bank
c/o Girodiam Ltd./Noam Glogowski
Diamond Exchange branch
3 Jabotinsky Rd.
Ramat – Gan 52520
Israel
USA:
Washington Mutual Bank FA
Karisma Diamonds & Jewelry Inc.
Address: 400 East Main Street
Stockton, CA 95290
USA
Layaway Plan
Girodiam.com is offering its customers an interest-free Layaway Plan for items priced 1000.00 USD and more.
This plan allows you to pay for your purchase over a 90 day period!
A 50% down payment is required via bank check, personal check, money order or wire transfer only.
This initial down payment is non-refundable. Payment of the balance must be rendered within 90 days.
Orders will be shipped promptly after payment in full has been received.
If full payment is not made after 3 months, the initial deposit of 50% is non-refundable.
Layaway items are non refundable, only store credit towards a purchase at Girodiam.com.
Shipping
All Girodiam.com diamonds, totaling up to US $8000.00 are shipped via registered airmail or FedEx. All shipments are fully insured while in transit. These shipments usually arrive within 5-7 days at the designated address, or 2-3 days via FedEx.
All diamonds valued at over US $8000.00 are shipped via a valuable courier. All shipments are fully insured while in transit. These shipments usually arrive within 2 days at the designated address.
Please note that we cannot ship to PO boxes. For security purposes, your order will not be delivered without a recipient's signature. If you will not be available to sign for your package, please be sure that an authorized adult will be present at the designated address to sign for your package.
Girodiam.com does not under any circumstance disclose the tracking number for any shipment that has been made to either a business or a residence. If you have any inquiries regarding the Status of your package please contact us at 1 (714) 3988344 and we will track your shipment for you.
Girodiam.com is not responsible for any local customs, taxes or VAT charges. Items are not shipped until payment in full has been received.
Returning Policy
We do our best to fully satisfy our online customers. Therefore if you are not fully satisfied with our high quality Clarity Enhanced Diamonds, we provide a 7 -day money-back guarantee - no questions asked!
You can simply send your purchase back to us and your payment will be refunded, less shipping, handling charges and a restocking fee.
You must contact us at our toll-free number, 1 (714) 3988344, to receive a Return Authorization Number. All packages must be sent, fully insured for the value of the item or items. If the package is lost and is not fully insured, you are responsible for the full cost of the item or items. Shipment of the item/s must be received in our office within 14 days of the original purchase date.
The Return Authorization Number must appear on the package, otherwise it will not be accepted .All returned merchandise will be subject to inspection. Damaged, altered, or worn items will not be accepted.
All diamond certificates and a copy of the invoice must be included with the returned item/s. A total of $90.00 will be charged for any stones returned without a certificate. Refunds will be made the same way payment was made.
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